Privacy Policy
Information We Collect
Personal details: Mobile number (for OTP login), name, date of birth, and optional astrology details you choose to provide. We also create basic identifiers (user ID, device ID).
Payment details: Collected and processed by our payment partner (e.g., Razorpay) for ₹1 trial verification, subscription, and top-ups. We do not store your card/UPI details.
Usage data: Features used (e.g., AI chat, remedies explored), session duration, app interactions — used to improve recommendations and app experience.
Chat data: Questions you ask the AI, AI responses, and chat history. We may use this (in anonymised/aggregated form) to improve our models and product, and to show your past chats back to you.
Device data: Device type, OS version, app version, crash logs, and similar information for analytics and troubleshooting.
How We Use Information
We use your information to:Deliver personalised Vedic astrology guidance, AI “Astrologer” chat, and astro-based remedies.
Provide, manage, and improve the subscription, free-trial, and top-up model.
Show your past chats and recommendations tailored to you.
Send notifications, WhatsApp/SMS, and in-app messages about trial status, subscription renewal, usage limits/top-ups, and new features.
Analyse aggregated usage and chat data for product improvement, debugging, and marketing performance.
Sharing of Information
We may share your information as follows:Payment partners: With payment gateways (e.g., Razorpay) for processing payments, subscription renewals, and top-ups.
AI & astrology service providers: With third-party AI providers (such as OpenAI, Anthropic, Google) and third-party astrology engines that process your inputs to generate predictions, responses, and guidance.
Analytics & marketing partners: With tools such as Firebase, Appsflyer, MoEngage, Mixpanel, and PostHog to measure performance, engagement, and campaigns.
We never sell your personal data to third parties.
Data Security & Retention
Data is stored using reasonable technical and organisational safeguards, including encryption where applicable.
Sensitive payment information is handled only by certified payment gateways.
Your data is retained as long as you have an active account. When you request account closure, we delete your personal data within a reasonable time, subject to any data we may need to retain to comply with applicable law (for example, basic transaction records).
Your Rights
You can request to access, update, or delete your account and associated personal data at any time, subject to legal requirements.
You can manage notification permissions from your device settings and/or app settings.
You can opt out of marketing messages via WhatsApp/SMS by following the instructions in those messages (where applicable).
You can cancel your subscription at any time before the renewal date.
Children’s Privacy
SuperAstro is not directed to children under 13 years of age.
We do not knowingly collect personal data from children under 13. If you believe a child under 13 has provided us data, please contact us so we can delete it.
Contact Us
For privacy-related questions or requests, you can reach us at:
Email: [email protected]
Phone: +91 7619618573
Entity: First Principles AppsForBharat